Refunds & Returns

Pampurred Pet Guarantee

At Pampurred Pet, your satisfaction is our priority. We strive to ensure every item meets your expectations. If you're not fully satisfied or if there's a defect due to our error, we are committed to resolving the issue to your satisfaction.

Returns / Exchanges

If there's any issue with your order, please contact us 5 days of receiving your order. We're here to help with refunds or replacements if the defect is due to our processes.

Refunds

If your refund hasn't appeared:

• Double-check your bank account.
• Contact your credit card company, as it may take time for your refund to be officially posted.
• Check with your bank as there could be a delay in processing your refund.

If you've done all this and still have not received your refund, please contact us at info@pampurredpet.com. We're dedicated to resolving your concerns quickly and effectively.

Return Window

Please make any returns within 14 days.